iServices

Please check your email for a communication sent from ischolars@ucsd.edu titled "ISEO IMPORTANT UPDATE: How to log into the new iServices portal",  for the auto-generated credentials to log in to the Scholar iServices portal.

• Logging in to the Scholar iServices portal will always require the following information:

  • Date of Birth

  • iServices ID number  (find in email from ISEO)

  • Limited Access Pin number (find in email from ISEO)

• NOTE:  VPN NOT REQUIRED TO ACCESS THE PORTAL

Trouble Shooting:

• Request New Limited Access Pin: Please be sure to save the log in credentials provided to you, however if you are not able to locate your limited access pin, select E-mail me my Limited Access PIN.  Your iServices ID number is required to re-set the pin. 

• If you are a UCSD employee (faculty/staff) and are encountering issues logging in, please email  ischolars@ucsd.edu. 

If you encounter difficulty accessing iServices, please email ischolars@ucsd.edu.

Departmental users are required to add a new scholar record and initiate any new requests for an incoming scholar. (J-1/H-1B/TN/E3/O-1)

•  An invitation email will be sent to you detailing the necessary instructions and auto-generated credentials to log in to the Scholar iServices portal. 

• Logging in to the Scholar iServices portal will always require the following information:

  • Date of Birth

  • iServices ID number  (find in email from ISEO)

  • Limited Access Pin number (find in email from ISEO)

• NOTE:  VPN NOT REQUIRED TO ACCESS THE PORTAL

Trouble Shooting: Please be sure to save the log in credentials provided to you, but if you encounter difficulty accessing iServices, please email ischolars@ucsd.edu.

DS-2019 (J Status): If your sponsoring department has requested that you pay the service fee for this request, you will have received an automated email with subject line: “Payment Request for [SCHOLAR NAME]” you will need to pay this fee with a credit card before we will issue you the form DS-2019 for your J-1 visa stamp. Make sure you arrange with your bank to allow for foreign payment transactions on the credit card before attempting to pay.

Note: Institutional policy requires that departments pay the service fee for all persons appointed in Postdoctoral appointments.

H-1B/E-3: ALL fees MUST be paid by the sponsoring department. Fees are not rechargeable to the international scholar and scholars cannot reimburse the department for these fees.

If you have questions about the payment process, contact ifsorecharge@ucsd.edu or visit ISEO’s Recharge Webpage.

• Why does ISEO require the name and gender on my immigration documents match what is listed on my Passport?
  • Response: Due to Federal requirements, immigration documents must use information noted on your Passport biographical page including your name and gender. Please review the Gender Recognition Act.

•  I do not go by the name on my Passport, can ISEO use my lived by name?
  • Response: Please be sure to include both your preferred name and gender within your IServices request. We will use your lived by name when the legal Passport name is not required. 
    • You can update your preferred name and gender at anytime after your request has been submitted. Depending on your visa type, please log into IServices and update either the "J-1 Name Change Request" or the "H-1B Amendment Request" in which you will complete the "H-1B Name Change Request" form.

• To request J-2 DS-2019's after the J-1 DS-2019 has been issued, you must follow these: Instructions to Request a J-2 DS-2019 

Your department contact must begin Initial, Transfer- In, Extension, Amendment, and Change of Status Requests in IServices.

Depending on the request, your department may send you an email requesting that you to log into iServices and add information. Once you Submit the information in iServices, it will be sent back to the department contact to complete the request before they submit it to ISEO.

You will need to initiate Registrations, Change of Address, or Change of Contact Information requests in iServices. 

Your department contact will not invite you to complete these tasks. 

Once you submit the information in iServices, it will be sent to ISEO and reviewed.